Terms and Policies

Service Contract

A signed contract is required before any work begins.  This will outline the fees agreed upon, the billing cycle, and the expectations of the project.

Projects

My fees are determined on a per-project basis and are given as a fixed rate. I use a fixed rate for two reasons:

  • You are paying for my creative ability, expertise and talent. Unless you have hired me for a consultation or on retainer, you are not paying for my time as the hours I devote are relative to each specific project.
  • With a fixed rate you will never experience “hidden fees” or other nasty pricing surprises. This allows my clients to budget more effectively.

To begin your project, I require 50% of my fee up front. This first payment is non-refundable. The remaining 50% is invoiced when you receive the final copy/work and is due within ten business days.

Additional Fees

In addition to my fees you may be invoiced for expenses such as postage, custom paper, bulk printing, express shipping, etc. These charges will only be incurred when necessary to complete your project.

Requests for services without at least 48 hours notice (business days) will be considered rush services are subject to a 25% premium. Also, work requested to be done on statutory holidays or weekends will be subject to a 25% premium.

Privacy Policy

Your privacy is important to me. Supporting your right to privacy is a vital element of my business practice. As a professional, except where required by law, you can depend on me to protect your privacy and respect the confidential information you may share with me.

My relationships with my clients shall always be conducted in an ethical and professional manner. My success depends on this.

When you sign up for any of my free resources, I collect your name and email address. This is used only to send you those resources and periodic promotional emails about new services or special offers. I will not sell, distribute or lease your personal information to third parties.