by Barbara-Anne Zarzosa | Mar 17, 2020 | Customer loyalty, Customer retention, Customer service, Local business
✔️ Delivery Most people still have to work, and by the time work is over, everyone just wants to get home. Offer delivery or curbside pickup to get your customers what they need. ✔️ Check in At a time when everyone wants to stay away...
by Barbara-Anne Zarzosa | May 30, 2018 | Business listing, Customer service, Local business, Mobile, Reputation, SEO
Back in the mid-1990s when I first began building websites for local businesses, no one gave a hoot about local search rank. There was a slew of search engines out there. Each was like its own telephone directory for websites and they were only capable of searching...
by Barbara-Anne Zarzosa | May 2, 2018 | Customer service, Local business, Marketing, Reputation
It takes a lot of time to establish your business and make it grow. You might be providing excellent service to your in-house customers and might be able to satisfy their expectations, but that isn’t enough to grow your business. In order to take your business to new...
