3 Steps to Get More Reviews
When you run a local business, you know that online reviews are very important. From Google to Yelp, Foursquare to Better Business Bureau people are now sharing their experiences regarding everything. Times have changed and now your business can be shaped better by...
Question and Answer Feature of Google My Business Page
Last year in August, a new feature “Questions & Answers or Q&A” was introduced by Google in Google My Business. This feature enables other people to ask questions about your business and lets you or others answer those questions. Like online reviews, this...
How to Fight Fake Reviews
We are all aware that posting fake reviews in favour of your own business is always a bad idea. But, what happens when your business becomes a victim of a fake review posted by your competitors or other people who want to see your business lose its customers? Negative...
Why it is Necessary for Your Website to be Mobile-Ready?
It is no secret that people everywhere are now increasingly accessing the internet on a variety of devices. You can no longer assume that a visitor will access your business website using a traditional laptop or desktop computer. Users will also access your website...
3 Things That Can Boost Your Local Search Rank
Back in the mid-1990s when I first began building websites for local businesses, no one gave a hoot about local search rank. There was a slew of search engines out there. Each was like its own telephone directory for websites and they were only capable of searching...
If the phone rang in your office, would you answer it?
You have established your presence on social media channels and are regularly posting engaging content to capture the attention of your audience, but is that enough to build a strong social media presence? You might think so but there’s an important aspect of your...
Why is Online Reputation so Important?
It takes a lot of time to establish your business and make it grow. You might be providing excellent service to your in-house customers and might be able to satisfy their expectations, but that isn’t enough to grow your business. In order to take your business to new...
Privacy Compliance and Responding to Online Reviews
Health care providers have a particular challenge to navigate when responding to online reviews. If you practice in the US or coordinate care with US providers, you may already be aware that because of HIPPA (Health Insurance Portability and Accountability Act) you...
How Do I Create a Positive Online Reputation When I’m so Busy?
In the digital age, online reputation is a serious issue. If you don’t monitor and manage your online reputation, your business can suffer and you could lose potential customers. The reason is that 90% of consumers use the Internet to research before making a purchase...
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