by Barbara-Anne Zarzosa | Feb 20, 2019 | Customer loyalty, Customer retention, Marketing, SMS Marketing
For spas, salons, and any other service related business repeat business is the key to building a strong customer base and continually driving sales. In order to achieve this, it is important to engage with customers. But, what’s the perfect way to engage with...
by Barbara-Anne Zarzosa | Feb 13, 2019 | Customer loyalty, Customer retention, Marketing, SMS Marketing
With more and more restaurants opening up every day, getting top of mind recall from customers has become more important than ever. A restaurateur may have the ideal location, great chefs and the perfect menu, but what are they doing to market their business? There...
by Barbara-Anne Zarzosa | Jun 27, 2018 | Reputation, Reviews
When you run a local business, you know that online reviews are very important. From Google to Yelp, Foursquare to Better Business Bureau people are now sharing their experiences regarding everything. Times have changed and now your business can be shaped better by...
by Barbara-Anne Zarzosa | Jun 20, 2018 | Customer retention, Google, Local business
Last year in August, a new feature “Questions & Answers or Q&A” was introduced by Google in Google My Business. This feature enables other people to ask questions about your business and lets you or others answer those questions. Like online reviews, this...
by Barbara-Anne Zarzosa | Jun 13, 2018 | Reputation, Reviews, Uncategorized
We are all aware that posting fake reviews in favour of your own business is always a bad idea. But, what happens when your business becomes a victim of a fake review posted by your competitors or other people who want to see your business lose its customers? Negative...
