by Barbara-Anne Zarzosa | Jun 27, 2018 | Reputation, Reviews
When you run a local business, you know that online reviews are very important. From Google to Yelp, Foursquare to Better Business Bureau people are now sharing their experiences regarding everything. Times have changed and now your business can be shaped better by...
by Barbara-Anne Zarzosa | Jun 20, 2018 | Customer retention, Google, Local business
Last year in August, a new feature “Questions & Answers or Q&A” was introduced by Google in Google My Business. This feature enables other people to ask questions about your business and lets you or others answer those questions. Like online reviews, this...
by Barbara-Anne Zarzosa | Jun 13, 2018 | Reputation, Reviews, Uncategorized
We are all aware that posting fake reviews in favour of your own business is always a bad idea. But, what happens when your business becomes a victim of a fake review posted by your competitors or other people who want to see your business lose its customers? Negative...
by Barbara-Anne Zarzosa | Jun 6, 2018 | Mobile, Mobile-ready
It is no secret that people everywhere are now increasingly accessing the internet on a variety of devices. You can no longer assume that a visitor will access your business website using a traditional laptop or desktop computer. Users will also access your website...
by Barbara-Anne Zarzosa | May 30, 2018 | Business listing, Customer service, Local business, Mobile, Reputation, SEO
Back in the mid-1990s when I first began building websites for local businesses, no one gave a hoot about local search rank. There was a slew of search engines out there. Each was like its own telephone directory for websites and they were only capable of searching...
